Red and_Beige_Bold_Typography_Cosmetic_Brand_Logo

TutorHope


Privacy Policy of TutorHope


At TutorHope, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our platform.



1. Information We Collect

a. Information You Provide:

  • Account Information: Name, email address, phone number, and other details provided during account creation.

  • Profile Details: Information you share about your qualifications, experience, and preferences (for tutors) or learning needs (for students).

b. Information Collected Automatically:

  • Usage Data: Details about how you interact with the platform, including pages viewed, session duration, and features used.

  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Cookies: Information collected through cookies and similar technologies to enhance user experience.

c. Third-Party Data: We may receive additional information about you from third-party sources, such as payment processors or authentication providers.



2. How We Use Your Information

We use your data to:

  • Provide and improve our services.

  • Facilitate communication between tutors and students.

  • Process payments and manage financial transactions.

  • Customize user experiences and recommend relevant content.

  • Respond to user inquiries and provide customer support.

  • Ensure platform security and prevent fraudulent activity.

  • Comply with legal obligations.



3. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors who assist in platform operations, such as payment processors and hosting providers.

  • Other Users: Limited information shared with tutors or students to facilitate sessions (e.g., name and profile details).

  • Legal Authorities: When required by law or to protect our rights, users, or platform integrity.



4. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Users may request data deletion by contacting us.



5. Security Measures We employ robust security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute data security.



6. Your Privacy Rights Depending on your location, you may have rights under applicable laws, such as:

  • Accessing your personal data.

  • Correcting inaccurate or incomplete information.

  • Deleting your data.

  • Restricting or objecting to certain data processing activities.

  • Data portability.



7. Cookies and Tracking Technologies TutorHope uses cookies and similar technologies to enhance user experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.



8. Third-Party Links Our platform may contain links to external websites. TutorHope is not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies.



9. Children’s Privacy TutorHope is not intended for users under the age of 9. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.



10. Changes to This Privacy Policy We may update this policy periodically to reflect changes in our practices or legal requirements. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the updated policy.



11. Contact Information For any questions or concerns about this Privacy Policy, please contact us:

  • Email: tutorhope.contact@gmail.com

Thank you for trusting TutorHope. Your privacy is our priority.